Sr. Product Manager - Mobile & Portals
Why This Role
This is a rare opportunity to own a high-visibility platform transformation — rebuilding and unifying a digital experience used by hundreds of thousands of participants across health and wealth products. You will define the roadmap, establish the product practice, and shape what a unified experience means in the hands of users. You’ll have direct visibility to executive leadership and the autonomy to do it right.
We value drive and trajectory over tenure. If you’ve built something complex, learned a challenging domain quickly, and left things better than you found them — we want to talk.
About Our Client
Our client is a national consumer-directed benefits provider serving employers across all 50 states. The company delivers comprehensive health, financial, lifestyle, and compliance solutions that empower employers and employees to maximize the value of their benefits.
Our client offers solutions including flexible spending accounts, health savings accounts, health reimbursement arrangements, COBRA administration, commuter benefits, lifestyle accounts, retirement solutions, and benefits administration services.
Our client is investing in a modern, unified digital experience that brings health and wealth products together under one cohesive platform — helping users, employers, and partners easily understand and engage with their full benefits picture.
Role Summary
Our client is seeking a Product Manager to lead the modernization and unification of its mobile applications and web portals as part of a unified digital experience initiative.
A key mandate is the convergence of health and wealth — bringing together consumer-directed health accounts and financial wellness and retirement products into a single, cohesive participant experience. Today these are separate; this Product Manager will drive their unification across mobile and web.
This role also includes consolidation of multiple distinct portals serving participants, employers, and brokers across benefits and retirement products — each with distinct compliance requirements and workflows.
The Product Manager will be accountable for defining product vision, bringing structure and repeatability to a team in active growth, and delivering measurable outcomes across multiple Scrum teams located both domestically and internationally.
This role reports directly to executive product and technology leadership.
Key Responsibilities
Product Strategy & Vision
Define and drive product vision for mobile and portal ecosystem
Lead the health and wealth convergence initiative — unifying benefits and financial products into a single participant experience across mobile and web
Develop roadmap consolidating multiple portals serving distinct personas (participants, employers, brokers) into a unified platform
Translate complex domain concepts into intuitive digital experiences
Balance customer experience improvements with architectural scalability
Platform Unification
Own the product strategy for converging health accounts and financial products into a single participant-facing experience
Define the unified information architecture and navigation model across product lines
Partner with engineering and UX to deliver a cohesive cross-product experience on both mobile and web
Platform Consolidation & Multi-Product Complexity
Design a unified experience across portals serving participants, employers, and brokers
Ensure alignment across multiple product lines with applicable regulatory requirements
Product Rigor & Operating Model Development
Bring structure and repeatability to a team in active growth — defining standards, building good habits, and raising the bar over time
Define standards for product requirements, user stories, backlog structure, and prioritization
Implement scalable UAT and release readiness processes
Agile Product Leadership
Lead execution across onshore and offshore Scrum teams
Coordinate priorities and communication across distributed teams
Partner with Product Owners on backlog alignment and story quality
Cross-Functional Collaboration
Partner with Engineering, UX, Compliance, Operations, CX, and business stakeholders
Communicate priorities and tradeoffs clearly to leadership and the team
Product Performance & Continuous Improvement
Define success metrics aligned to engagement, retention, and cross-product adoption
Use analytics and customer insights to refine roadmap
Requirements
Experience
3+ years Product Management experience supporting mobile or portal products. Exceptional candidates with less experience demonstrating strong fundamentals and rapid growth will be considered.
Experience in regulated industries such as benefits, healthcare, fintech, insurance, or financial services
Experience managing Agile teams across onshore and offshore environments
Experience modernizing or consolidating digital platforms
Domain Expertise
Experience in benefits, healthcare, insurance, or fintech is strongly preferred — specifically familiarity with consumer-directed accounts or retirement-related products. Candidates from adjacent regulated industries with a demonstrated ability to ramp quickly on complex domains will also be considered.
Domain fluency is a meaningful differentiator given the complexity of the product landscape.
Product Leadership Capabilities
Ability to create clarity and structure in complex, ambiguous environments
Strong prioritization and decision-making skills
Ability to influence cross-functional stakeholders without authority
Comfort balancing customer needs with compliance constraints
Technical & Delivery Acumen
Strong understanding of Agile methodologies
Familiarity with APIs, integrations, and platform architecture
Ability to collaborate with engineering teams on technical tradeoffs
Ideal Candidate Profile
This role is for a builder — someone who creates order from complexity, earns trust with engineering teams, and holds a product vision steady through organizational change.
Successful candidates bring structure where ambiguity exists, can navigate a complex multi-product domain, and deliver progress across multiple workstreams while maintaining long-term platform direction.
We value drive and trajectory over tenure. If you’ve built something complex, learned a challenging domain quickly, and left things better than you found them — we want to talk.
